Datenschutzhinweise gemäß Art. 13 DSGVO

Oktober 2022

Wir halten uns an die gesetzlichen Bestimmungen zum Datenschutz. Der Schutz der Privatsphäre der Besucher dieser Webseite ist uns sehr wichtig. Daher nehmen Sie bitte nachfolgende Informationen zur Kenntnis. Mit «Webseite» sind alle einzelnen Webseiten im Rahmen des Internetauftritts gemeint.

Die Datenschutzerklärung gilt für alle von uns durchgeführten Verarbeitungen personenbezogener Daten, sowohl im Rahmen der Erbringung unserer Leistungen als auch insbesondere auf unseren Webseiten, in mobilen Applikationen sowie innerhalb externer Onlinepräsenzen, wie z.B. unserer Social-Media-Profile. Gegebenenfalls werden wir Sie durch eine rechtzeitige schriftliche Mitteilung über zusätzliche, nicht in diesen Datenschutzhinweisen erwähnte Bearbeitungsaktivitäten informieren. Zusätzlich können wir Sie über die Verarbeitung Ihrer Daten separat informieren, z.B. in Einwilligungserklärungen, Vertragsbedingungen, zusätzlichen Datenschutzerklärungen, Formularen und Hinweisen.

Name und Anschrift des Verantwortlichen

Verantwortliche Stelle im Sinne der Datenschutz-Grundverordnung (DSGVO) und anderer datenschutzrechtlicher Bestimmungen ist:

Bad Heilbrunner Naturheilmittel GmbH & Co. KG
Am Krebsenbach 5-7
D-83670 Bad Heilbrunn
Vertretungsberechtigte Personen:
Umut Sezer, Dr. Heinz Dittrich
E-Mail: info@bad-heilbrunner.de
Telefon: 49 8046 / 9199-0

Name und Anschrift des Datenschutzbeauftragten

Der Datenschutzbeauftragte des Verantwortlichen ist:

Rechtsanwalt Tim Faulhaber,
externer Datenschutzbeauftragter
Georg-Kalb-Straße 5 - 8
D-82049 Pullach
E-Mail: datenschutz@hermes-arzneimittel.com

Allgemeine Verarbeitungen

Die nachfolgende Übersicht fasst die Arten der verarbeiteten Daten und die Zwecke Ihrer Verarbeitung zusammen und verweist auf die betroffenen Personen:

Arten der verarbeiteten Daten 

  • Bestandsdaten.
  • Zahlungsdaten.
  • Kontaktdaten.
  • Inhaltsdaten.
  • Vertragsdaten.
  • Nutzungsdaten.
  • Meta-/Kommunikationsdaten.
  • Bewerberdaten.

Kategorien betroffener Personen

  • Kunden.
  • Beschäftigte.
  • Interessenten.
  • Kommunikationspartner.
  • Nutzer.
  • Bewerber.
  • Gewinnspiel- und Wettbewerbsteilnehmer.
  • Geschäfts- und Vertragspartner.

Zwecke der Verarbeitung

  • Erbringung vertraglicher Leistungen und Kundenservice.
  • Kontaktanfragen und Kommunikation.
  • Direktmarketing.
  • Reichweitenmessung.
  • Büro- und Organisationsverfahren.
  • Remarketing.
  • Konversionsmessung.
  • Klickverfolgung.
  • A/B-Tests.
  • Verwaltung und Beantwortung von Anfragen.
  • Bewerbungsverfahren.
  • Durchführung von Gewinnspielen und Wettbewerben.
  • Feedback.
  • Heatmaps.
  • Marketing.
  • Profile mit nutzerbezogenen Informationen.
  • Bereitstellung unseres Onlineangebotes und Nutzerfreundlichkeit.

Geschäftliche Leistungen

Wir verarbeiten Daten unserer Vertrags- und Geschäftspartner, z.B. Kunden und Interessenten (zusammenfassend bezeichnet als "Vertragspartner") im Rahmen von vertraglichen und vergleichbaren Rechtsverhältnissen sowie damit verbundenen Maßnahmen und im Rahmen der Kommunikation mit den Vertragspartnern (oder vorvertraglich), z.B., um Anfragen zu beantworten. Wir verarbeiten diese Daten, um unsere vertraglichen Verpflichtungen zu erfüllen. Dazu gehören insbesondere die Verpflichtungen zur Erbringung der vereinbarten Leistungen, etwaige Aktualisierungspflichten und Abhilfe bei Gewährleistungs- und sonstigen Leistungsstörungen. Darüber hinaus verarbeiten wir die Daten zur Wahrung unserer Rechte und zum Zwecke der mit diesen Pflichten verbundenen Verwaltungsaufgaben sowie der Unternehmensorganisation. Darüber hinaus verarbeiten wir die Daten auf Grundlage unserer berechtigten Interessen an einer ordnungsgemäßen und betriebswirtschaftlichen Geschäftsführung sowie an Sicherheitsmaßnahmen zum Schutz unserer Vertragspartner und unseres Geschäftsbetriebes vor Missbrauch, Gefährdung ihrer Daten, Geheimnisse, Informationen und Rechte (z.B. zur Beteiligung von Telekommunikations-, Transport- und sonstigen Hilfsdiensten sowie Subunternehmern, Banken, Steuer- und Rechtsberatern, Zahlungsdienstleistern oder Finanzbehörden). Im Rahmen des geltenden Rechts geben wir die Daten von Vertragspartnern nur insoweit an Dritte weiter, als dies für die vorgenannten Zwecke oder zur Erfüllung gesetzlicher Pflichten erforderlich ist. Über weitere Formen der Verarbeitung, z.B. zu Marketingzwecken, werden die Vertragspartner im Rahmen dieser Datenschutzerklärung informiert. Welche Daten für die vorgenannten Zwecke erforderlich sind, teilen wir den Vertragspartnern vor oder im Rahmen der Datenerhebung, z.B. in Onlineformularen, durch besondere Kennzeichnung (z.B. Farben) bzw. Symbole (z.B. Sternchen o.ä.), oder persönlich mit. Wir löschen die Daten nach Ablauf gesetzlicher Gewährleistungs- und vergleichbarer Pflichten, es sei denn, dass die Daten in einem Kundenkonto gespeichert werden, z.B., solange sie aus gesetzlichen Gründen der Archivierung aufbewahrt werden müssen (z.B. für Steuerzwecke im Regelfall 10 Jahre). Daten, die uns im Rahmen eines Auftrags durch den Vertragspartner offengelegt wurden, löschen wir entsprechend den Vorgaben des Auftrags, grundsätzlich nach Ende des Auftrags. Soweit wir zur Erbringung unserer Leistungen Drittanbieter oder Plattformen einsetzen, gelten im Verhältnis zwischen den Nutzern und den Anbietern die Geschäftsbedingungen und Datenschutzhinweise der jeweiligen Drittanbieter oder Plattformen. 

Wirtschaftliche Analysen und Marktforschung

Aus betriebswirtschaftlichen Gründen und um Markttendenzen, Wünsche der Vertragspartner und Nutzer erkennen zu können, analysieren wir die uns vorliegenden Daten zu Geschäftsvorgängen, Verträgen, Anfragen, etc., wobei in die Gruppe der betroffenen Personen Vertragspartner, Interessenten, Kunden, Besucher und Nutzer unseres Onlineangebotes fallen können. Die Analysen erfolgen zum Zweck betriebswirtschaftlicher Auswertungen, des Marketings und der Marktforschung (z.B. zur Bestimmung von Kundengruppen mit unterschiedlichen Eigenschaften). Dabei können wir, sofern vorhanden, die Profile von registrierten Nutzern samt ihrer Angaben, z.B. zu in Anspruch genommenen Leistungen, berücksichtigen. Die Analysen dienen alleine uns und werden nicht extern offenbart, sofern es sich nicht um anonyme Analysen mit zusammengefassten, also anonymisierten Werten handelt. Ferner nehmen wir Rücksicht auf die Privatsphäre der Nutzer und verarbeiten die Daten zu den Analysezwecken möglichst pseudonym und, sofern machbar, anonym (z.B. als zusammengefasste Daten). 

Einsatz von Online-Plattformen zu Angebots- und Vertriebszwecken

Wir bieten unsere Leistungen auf Online-Plattformen, die von anderen Dienstanbietern betrieben werden, an. In diesem Zusammenhang gelten zusätzlich zu unseren Datenschutzhinweisen die Datenschutzhinweise der jeweiligen Plattformen. Dies gilt insbesondere im Hinblick auf die Durchführung des Zahlungsvorgangs und der auf den Plattformen eingesetzten Verfahren zur Reichweitemessung und zum interessensbezogenen Marketing.

Kontakt- und Anfragenverwaltung

Bei der Kontaktaufnahme mit uns (z.B. per Kontaktformular, E-Mail, Telefon oder via soziale Medien) sowie im Rahmen bestehender Nutzer- und Geschäftsbeziehungen werden die Angaben der anfragenden Personen verarbeitet, soweit dies zur Beantwortung der Kontaktanfragen und etwaiger angefragter Maßnahmen erforderlich ist. Die Beantwortung der Kontaktanfragen sowie die Verwaltung von Kontakt- und Anfragedaten im Rahmen von vertraglichen oder vorvertraglichen Beziehungen erfolgt zur Erfüllung unserer vertraglichen Pflichten oder zur Beantwortung von (vor)vertraglichen Anfragen und im Übrigen auf Grundlage der berechtigten Interessen an der Beantwortung der Anfragen und Pflege von Nutzer- bzw. Geschäftsbeziehungen.

Wenn Nutzer über unser Kontaktformular, E-Mail oder andere Kommunikationswege mit uns in Kontakt treten, verarbeiten wir die uns in diesem Zusammenhang mitgeteilten Daten zur Bearbeitung des mitgeteilten Anliegens. Zu diesem Zweck verarbeiten wir personenbezogene Daten im Rahmen vorvertraglicher und vertraglicher Geschäftsbeziehungen, soweit dies zu deren Erfüllung erforderlich ist und im Übrigen auf Grundlage unserer berechtigten Interessen sowie der Interessen der Kommunikationspartner an der Beantwortung der Anliegen und unserer gesetzlichen Aufbewahrungspflichten. Gegebenenfalls setzen wir für die Kontakt- und Anfragenverwaltung Dienstleister bzw. Software zur Kundenverwaltung, Prozess- und Vertriebsunterstützung ein. 

Videoüberwachung

Die Videoüberwachung findet zur optischen Kontrolle des Firmengeländes statt. Dies erfolgt auf Grundlage des Art. 6 Abs. 1 lit. f) DSGVO. Die Videoaufnahmen werden nur für den Fall von strafbaren Handlungen bzw. Unfällen Videoserver gespeichert und ansonsten wieder gelöscht.  Eine Weitergabe der Daten an Dritte erfolgt nur, sofern wir dazu gesetzlich verpflichtet sind oder dies für die Ausübung von bzw. Verteidigung gegen Ansprüche unter Beachtung der zuvor genannten Zweckbindung (bspw. an Ermittlungsbehörden im Falle von Straftaten) erforderlich ist. Es findet keine Übermittlung der Daten in Drittstaaten statt.

Die Videoüberwachungsanlage wird zur Ausübung des Hausrechts, der Prävention gegen Diebstahl /Vandalismus sowie zum Schutz des Eigentums und zur Verfolgung von Straftaten eingesetzt. Weitere Einzelheiten zur Videoüberwachung finden Sie im Aushang vor Ort. Gegebenenfalls setzen wir für die Videoüberwachung Dienstleister ein. 

Videokonferenzen

Wir setzen Plattformen und Anwendungen anderer Anbieter (nachfolgend bezeichnet als “Konferenzplattformen”) zu Zwecken der Durchführung von Video- und Audio-Konferenzen, Webinaren und sonstigen Arten von Video und Audio- Meetings (nachfolgend zusammenfassend bezeichnet als "Konferenz") ein. Bei der Auswahl der Konferenzplattformen und ihrer Leistungen beachten wir die gesetzlichen Vorgaben.

Falls Texteingaben, Teilnahmeergebnisse (z.B. von Umfragen) sowie Video- oder Audioaufnahmen protokolliert werden, wird dies den Teilnehmern im Vorwege transparent mitgeteilt und sie werden – soweit erforderlich – um eine Zustimmung gebeten. Gegebenenfalls setzen wir Dienstleister ein. 

Newsletter und elektronische Benachrichtigungen

Wir versenden Newsletter, E-Mails und weitere elektronische Benachrichtigungen (nachfolgend "Newsletter“) nur mit der Einwilligung der Empfänger oder einer gesetzlichen Erlaubnis. Sofern im Rahmen einer Anmeldung zum Newsletter dessen Inhalte konkret umschrieben werden, sind sie für die Einwilligung der Nutzer maßgeblich. Im Übrigen enthalten unsere Newsletter Informationen zu unseren Leistungen und uns. Um sich zu unseren Newslettern anzumelden, reicht es grundsätzlich aus, wenn Sie Ihre E-Mail-Adresse angeben. Wir können Sie jedoch bitten, einen Namen, zwecks persönlicher Ansprache im Newsletter, oder weitere Angaben, sofern diese für die Zwecke des Newsletters erforderlich sind, zu tätigen. Gegebenenfalls setzen wir Dienstleister ein. 

Cloud-Dienste

Wir nutzen über das Internet zugängliche und auf den Servern ihrer Anbieter ausgeführte Softwaredienste (sogenannte "Cloud-Dienste", auch bezeichnet als "Software as a Service") für die folgenden Zwecke: Dokumentenspeicherung und Verwaltung, Kalenderverwaltung, E-Mail-Versand, Tabellenkalkulationen und Präsentationen, Austausch von Dokumenten, Inhalten und Informationen mit bestimmten Empfängern oder Veröffentlichung von Webseiten, Formularen oder sonstigen Inhalten und Informationen sowie Chats und Teilnahme an Audio- und Videokonferenzen. In diesem Rahmen können personenbezogenen Daten verarbeitet und auf den Servern der Anbieter gespeichert werden, soweit diese Bestandteil von Kommunikationsvorgängen mit uns sind oder von uns sonst, wie im Rahmen dieser Datenschutzerklärung dargelegt, verarbeitet werden. Zu diesen Daten können insbesondere Stammdaten und Kontaktdaten der Nutzer, Daten zu Vorgängen, Verträgen, sonstigen Prozessen und deren Inhalte gehören. Die Anbieter der Cloud-Dienste verarbeiten ferner Nutzungsdaten und Metadaten, die von ihnen zu Sicherheitszwecken und zur Serviceoptimierung verwendet werden. Sofern wir mit Hilfe der Cloud-Dienste für andere Nutzer oder öffentlich zugängliche Webseiten Formulare o.a. Dokumente und Inhalte bereitstellen, können die Anbieter Cookies auf den Geräten der Nutzer für Zwecke der Webanalyse oder, um sich Einstellungen der Nutzer (z.B. im Fall der Mediensteuerung) zu merken, speichern. Gegebenenfalls setzen wir für die Cloud-Dienste Dienstleister ein.

Gewinnspiele und Wettbewerbe

Wir verarbeiten personenbezogene Daten der Teilnehmer von Gewinnspielen und Wettbewerben nur unter Einhaltung der einschlägigen Datenschutzbestimmungen, soweit die Verarbeitung zur Bereitstellung, Durchführung und Abwicklung des Gewinnspiels vertraglich erforderlich ist, die Teilnehmer in die Verarbeitung eingewilligt haben oder die Verarbeitung unseren berechtigten Interessen dient (z.B. an der Sicherheit des Gewinnspiels oder dem Schutz unserer Interessen vor Missbrauch durch mögliche Erfassung von IP-Adressen bei Einreichung von Gewinnspielbeiträgen).

Falls im Rahmen der Gewinnspiele Beiträge der Teilnehmer veröffentlicht werden (z.B. im Rahmen einer Abstimmung oder Präsentation der Gewinnspielbeiträge bzw. der Gewinner oder der Berichterstattung zum Gewinnspiel), weisen wir darauf hin, dass die Namen der Teilnehmer in diesem Zusammenhang ebenfalls veröffentlicht werden können. Die Teilnehmer können dem jederzeit widersprechen. Findet das Gewinnspiel innerhalb einer Online-Plattform oder eines sozialen Netzwerks (z.B. Facebook oder Instagram, nachfolgend bezeichnet als "Online-Plattform“) statt, gelten zusätzlich die Nutzungs- und Datenschutzbestimmungen der jeweiligen Plattformen. In diesen Fällen weisen wir darauf hin, dass wir für die im Rahmen des Gewinnspiels mitgeteilten Angaben der Teilnehmer verantwortlich sind und Anfragen im Hinblick auf das Gewinnspiel an uns zu richten sind. Die Daten der Teilnehmer werden gelöscht, sobald das Gewinnspiel oder der Wettbewerb beendet sind und die Daten nicht mehr erforderlich sind, um die Gewinner zu informieren oder weil mit Rückfragen zum Gewinnspiel zu rechnen ist. Grundsätzlich werden die Daten der Teilnehmer spätestens 6 Monate nach Ende des Gewinnspiels gelöscht. Daten der Gewinner können länger einbehalten werden, um z.B. Rückfragen zu den Gewinnen beantworten oder die Gewinnleistungen erfüllen zu können; in diesem Fall richtet sich die Aufbewahrungsdauer nach der Art des Gewinns und beträgt z.B. bei Sachen oder Leistungen bis zu drei Jahre, um z.B. Gewährleistungsfälle bearbeiten zu können. Ferner können die Daten der Teilnehmer länger gespeichert werden, z.B. in Form der Berichterstattung zum Gewinnspiel in Online- und Offline-Medien. Gegebenenfalls setzen wir für Dienstleister ein. Weitere Einzelheiten finden Sie in den Informationen zum jeweiligen Gewinnspiel.

Umgang mit Bewerberdaten

Es besteht die Möglichkeit eine Bewerbung an uns zu senden (z.B. Per Post, Online-Bewerberformular oder per E-Mail). Wenn Sie sich auf eine Stelle bei uns bewerben, verarbeiten wir diejenigen personenbezogenen Daten, die wir im Rahmen des Bewerbungsverfahrens von Ihnen erhalten. Dazu gehören neben Ihren Angaben zur Person, Ausbildung, Arbeitserfahrung und Fähigkeiten, die üblichen Korrespondenzdaten wie Postanschrift, E-Mail-Adresse und Telefonnummer. Zudem werden alle von Ihnen im Zusammenhang mit der Bewerbung eingereichten Unterlagen, wie Motivationsschreiben, Lebenslauf und die Zeugnisse verarbeitet. Daneben können uns Bewerber freiwillig zusätzliche Informationen zukommen lassen. Diese Daten werden ausschließlich im Rahmen Ihrer Bewerbung gespeichert, ausgewertet, verarbeitet oder intern weitergeleitet. Ferner können sie für statistische Zwecke (z.B. Reporting) verarbeitet werden. In diesem Fall sind keine Rückschlüsse auf einzelne Personen möglich. Gegebenenfalls setzen wir Dienstleister ein.

Grundlage für die Verarbeitung ist Art. 6 Abs. 1 lit. b DSGVO sowie Art. 6 Abs. 1 lit. a DSGVO, vorausgesetzt eine Einwilligung wurde erteilt. Soweit deutsches Recht anwendbar ist, wird insbesondere § 26 BDSG als Rechtsgrundlage für die Verarbeitung herangezogen. Ihre Einwilligung können Sie jederzeit widerrufen. Die Rechtmäßigkeit der bis zum Widerruf erfolgten Verarbeitung bleibt davon unberührt.

Wenn aus der Bewerbung ein Beschäftigungsverhältnis resultiert, werden die erhobenen Daten für die Abwicklung des Beschäftigungsverhältnisses auf Grundlage von Art. 6 Abs. 1 lit. b DSGVO gespeichert. Insoweit es zu keinem Beschäftigungsverhältnis kommt, werden die Daten auf Grundlage des Art. 6 Abs.1 lit. f DSGVO für die Dauer der gesetzlicher Ansprüche, insbesondere aufgrund von Diskriminierung im Bewerbungsverfahren (für bis zu 6 Monate), gespeichert. Dies ist für die Verteidigung gegen etwaige Klagen oder Vorwürfe notwendig. Sofern eine Einwilligung erteilt wurde, werden die Daten auf Grundlage des Art. 6 Abs. 1 lit. a DSGVO länger gespeichert. Ihre Einwilligung können Sie jederzeit widerrufen. Die Rechtmäßigkeit der bis zum Widerruf erfolgten Verarbeitung bleibt davon unberührt.

Bewerberpool

Wenn es zu keinem Beschäftigungsverhältnis kommt, kann der Bewerber in unseren Bewerber-Pool aufgenommen werden. Dabei werden alle Angaben der Bewerbung gespeichert, um die entsprechende Person bei passenden Stellenausschreibungen kontaktieren zu können.

Die Speicherung der Daten im Bewerber-Pool erfolgt lediglich nach erteilter Einwilligung auf Grundlage des Art 6 Abs.1 lit.a i.V.m. Art. 7 DSGVO. Diese Einwilligung kann jederzeit widerrufen werden, woraufhin die entsprechenden Daten gelöscht werden, soweit keine gesetzlichen Aufbewahrungsgründe vorliegen. Eine Löschung erfolgt spätestens zwei Jahre nach Erteilung der Einwilligung. Die Rechtmäßigkeit der bis zum Widerruf erfolgten Verarbeitung bleibt davon unberührt.


Rechtsgrundlage für die Verarbeitung personenbezogener Daten

Nach Maßgabe des Art. 13 DSGVO teilen wir Ihnen die Rechtsgrundlagen unserer Datenverarbeitungen mit. Sofern die Rechtsgrundlage nicht genau genannt wird, gilt Folgendes:
Die Rechtsgrundlage für 

  • die Einholung von Einwilligungen ist Art. 6 Abs. 1 lit. a i.V.m. Art. 7 DSGVO
  • die Verarbeitung zur Erfüllung unserer Leistungen und Durchführung vertraglicher Maßnahmen, sowie Beantwortung von Anfragen Art. 6 Abs. 1 lit. b DSGVO, und für
  • die Verarbeitung zur Erfüllung unserer rechtlichen Verpflichtungen ist Art. 6 Abs. 1 lit. c DSGVO.

Ist die Verarbeitung Ihrer Daten zur Wahrung eines berechtigten Interesses unseres Unternehmens oder eines Dritten erforderlich und überwiegen die Interessen, Grundrechte und Grundfreiheiten des Betroffenen das erstgenannte Interesse nicht, so dient Art. 6 Abs. 1 lit. f DSGVO als Rechtsgrundlage für die Verarbeitung. Für den Fall, dass lebenswichtige Interessen der betroffenen Person oder einer anderen natürlichen Person eine Verarbeitung personenbezogener Daten erforderlich machen, dient Art. 6 Abs. 1 lit. d DSGVO als Rechtsgrundlage.

Datenlöschung und Speicherdauer

Wir halten uns an die Grundsätze der Datenminimierung gem. Art. 5 Abs. 1 lit. c DSGVO und Speicherbegrenzung gem. Art. 5 Abs. 1 lit. e DSGVO. Wir speichern Ihre personenbezogenen Daten nur so lange, wie dies zur Erreichung der hier genannten Zwecke erforderlich ist oder wie es die vom Gesetzgeber vorgesehenen Aufbewahrungsfristen vorsehen. Nach Wegfall des jeweiligen Zwecks bzw. nach Ablauf dieser Aufbewahrungsfristen, werden die entsprechenden Daten routinemäßig und entsprechend gesetzlichen Vorgaben gesperrt oder gelöscht.

Hinweis zur Datenweitergabe an Drittstaaten

Auf unserer Webseite sind auch Tools von Unternehmen mit Sitz in Drittstaaten (dazu zählen namentlich die USA) eingebunden. Sind diese Tools aktiv, können Ihre personenbezogenen Daten an die Server der jeweiligen Unternehmen übermittelt werden. Das Datenschutzniveau in Drittstaaten entspricht in der Regel nicht dem EU-Datenschutzrecht. Damit besteht das Risiko, dass Ihre Daten an Behörden dieser Staaten weitergegeben werden. Einfluss auf diese Verarbeitungstätigkeiten haben wir nicht.

Befindet sich ein Empfänger in einem Drittstaat ohne angemessenen gesetzlichen Datenschutz, sorgen wir vertraglich zur Einhaltung des anwendbaren Datenschutzes, falls wir diese Datenverarbeitung nicht auf eine Ausnahmebestimmung stützen können.

Befindet sich ein Empfänger in einem Drittstaat ohne angemessenen gesetzlichen Datenschutz, sorgen wir vertraglich zur Einhaltung des anwendbaren Datenschutzes, falls wir diese Datenverarbeitung nicht auf eine Ausnahmebestimmung stützen können.

Externe Links

Diese Webseite kann Links zu Webseiten Dritter bzw. zu anderen Webseiten in unserer Verantwortung enthalten. Folgen Sie einem Link zu einer der Webseiten außerhalb unserer Verantwortung, beachten Sie bitte, dass diese Webseiten über ihre eigenen Datenschutzinformationen verfügen. Für diese fremden Webseiten und deren Datenschutzhinweise übernehmen wir keine Verantwortung oder Haftung. Überprüfen Sie daher vor Nutzung dieser Webseiten, ob Sie mit den dortigen Datenschutzerklärungen einverstanden sind.

Externe Links erkennen Sie entweder daran, dass sie farblich etwas abgesetzt vom restlichen Text oder unterstrichen dargestellt werden. Ihr Cursor zeigt Ihnen externe Links an, wenn Sie diesen über einen solchen Link bewegen. Erst wenn Sie auf einen externen Link klicken, werden Ihre personenbezogenen Daten zum Ziel des Links übertragen. Dabei erhält der Betreiber der anderen Webseite insbesondere Ihre IP-Adresse, den Zeitpunkt, zu dem Sie den Link angeklickt haben, die Seite, auf der Sie den Link angeklickt haben, sowie weitere Informationen, die Sie in den Datenschutzhinweisen des jeweiligen Anbieters finden. 

Bitte beachten Sie auch, dass einzelne Links zu einer Datenübermittlung außerhalb des europäischen Wirtschaftsraums führen können. Hierdurch könnten ausländische Behörden Zugriff auf Ihre Daten erhalten. Möglicherweise stehen Ihnen keine Rechtsbehelfe gegen diese Datenzugriffe zu. Wenn Sie nicht möchten, dass Ihre personenbezogenen Daten zum Linkziel übertragen werden oder gar unerwünscht dem Zugriff ausländischer Behörden ausgesetzt werden, klicken Sie bitte keine Links an. 

Rechte der betroffenen Person

Sie haben jederzeit im jeweiligen gesetzlichen Umfang das Recht, 

  • Auskunft zu verlangen ob und welche personenbezogenen Daten wir von Ihnen bearbeiten (Art. 15 DSGVO); 
  • die Berichtigung zu verlangen, wenn diese Daten unrichtig sind (Art. 16 DSGVO);
  • Die Löschung dieser, unrechtmäßig verarbeiteter oder nicht mehr erforderlicher, Daten zu verlangen (Art. 17 DSGVO);
  • wenn Sie eine Einwilligung zur Datenverarbeitung erteilt haben, diese Einwilligung jederzeit für die Zukunft zu widerrufen (Art. 7 Abs. 3 DSGVO); 
  • unter bestimmten Umständen die Einschränkung der Verarbeitung Ihrer personenbezogenen Daten zu verlangen (Art. 18 DSGVO);
  • Widerspruch gegen die Verarbeitung einzureichen, insbesondere wenn diese zur Wahrung berechtigten Interessen des Verantwortlichen erfolgt (Art. 21 DSGVO) und
  • auf Datenübertragung, sofern die Verarbeitung auf einer Einwilligung beruht oder zur Durchführung eines Vertrages oder mit Hilfe automatisierter Verfahren erfolgt. Außerdem haben Sie das Recht, die Übertragung und Bereitstellung der Daten an einen anderen Verantwortlichen zu fordern, insoweit dies technisch umsetzbar  ist (Art. 20 DSGVO).

Des Weiteren steht Ihnen ein Beschwerderecht an unseren Datenschutzbeauftragten oder die zuständigen Aufsichtsbehörden zu.

Hierzu sowie zu weiteren Fragen zum Thema Datenschutz können Sie sich jederzeit an uns wenden. Die Kontaktmöglichkeiten finden Sie in den Kapiteln Name und Anschrift des Verantwortlichen und des Datenschutzbeauftragten.

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Unsere Webseite wird gehostet bei:

Mittwald CM Service GmbH & Co. KG
Königsberger Str. 4-6, 32339 Espelkamp
Deutschland

Wenn Sie unsere Webseite besuchen, speichern unsere Server vorübergehend jeden Zugriff in einer Protokolldatei, den sogenannten Server-Logfiles. Die folgenden technischen Daten übermittelt Ihr Browser automatisch an unseren Server bzw. an den Server unseres Hostingunternehmens.

Diese sind:

  • IP-Adresse des Endgerätes 
  • verwendetes Gerät
  • Hostname des zugreifenden Rechners Betriebssystem des Besuchers Browsertyp und Version
  • Name der abgerufenen Datei Zeitpunkt der Serveranfrage Menge der Daten
  • Information, ob der Abruf der Daten erfolgreich war
  • Zugriffsstatus/HTTP-Statuscode
  • weitere

Diese Daten führen wir nicht mit anderen Datenquellen zusammen.

Rechtsgrundlage für die Verarbeitung dieser Daten ist Art. 6 Abs. 1 lit. f DSGVO. Das berechtigte Interesse besteht, um

  • die Nutzung unserer Webseite zu ermöglichen (Verbindungsaufbau);
  • die Systemsicherheit und –stabilität dauerhaft zu gewährleisten;
  • unser Angebot und unseren Internetauftritt weiter zu verbessern;
  • statistische Daten zu erheben;
  • Strafverfolgungsbehörden im Falle eines Vorfalls die zur Strafverfolgung notwendigen Informationen bereitzustellen.

Statt diese Webseite auf einem eigenen Server zu betreiben, können wir sie auch auf dem Server eines externen Dienstleisters (Hostingunternehmen) betreiben lassen. Dann werden die die auf dieser Website erfassten personenbezogenen Daten auf den Servern des Hostingunternehmens gespeichert. Ergänzend zu den oben genannten Daten kann es sich z.B. um 

  • Kontaktanfragen, 
  • Kontaktdaten, 
  • Namen, 
  • Websitezugriffsdaten, 
  • Meta- und Kommunikationsdaten, 
  • Vertragsdaten und 
  • sonstige Daten, die über eine Website generiert werden,

handeln.

Die Rechtsgrundlage für die Verarbeitung von Daten durch Einschaltung eines Hostingunternehmens ist unser Interesse an einer sicheren, schnellen und effizienten Bereitstellung unserer Internetseite (Art. 6 Abs. 1 lit. f DSGVO). Eine weitere Rechtsgrundlage kann die zum Zwecke der Vertragserfüllung gegenüber unseren künftigen und bestehenden Kunden sein (Art. 6 Abs. 1 lit. b DSGVO). Für den Fall, dass wir ein Hostingunternehmen beauftragt haben, besteht ein Vertrag über Auftragsverarbeitung mit diesem Dienstleister.

Einsatz von Cookies

Unsere Webseite verwendet „Cookies“. Bei Cookies handelt es sich um Informationen, welche ein Webserver (Server, der Webinhalte bereitstellt) auf Ihrem Endgerät hinterlegt, um dieses Endgerät identifizieren zu können. Sie werden entweder vorübergehend für die Dauer einer Sitzung (Session-Cookies) und nach Ende Ihres Besuchs einer Webseite gelöscht oder dauerhaft (permanente Cookies) auf Ihrem Endgerät gespeichert, bis Sie diese selbst löschen oder eine automatische Löschung durch Ihren Webbrowser erfolgt.

Cookies können auch von Drittunternehmen auf Ihrem Endgerät gespeichert werden, wenn Sie unsere Seite betreten (Third-Party-Requests). Dadurch wird es uns, als Betreiber und Ihnen, als Besucher dieser Webseite ermöglicht, bestimmte Dienstleistungen von Dritten, die auf dieser Webseite installiert sind, in Anspruch zu nehmen. Beispiele dafür sind Cookies zur Abwicklung von Zahlungsdienstleistungen oder Cookies für die Anzeige von Videos.

Cookies haben vielfältige Einsatzmöglichkeiten. Sie können die Funktionsfähigkeit einer Webseite verbessern, Warenkorbfunktionen steuern, die Sicherheit und den Komfort der Webseitennutzung erhöhen sowie Analysen bezüglich Besucherströme und - verhalten durchführen. In Abhängigkeit von den einzelnen Funktionen sind die Cookies datenschutzrechtlich einzuordnen. Sie sind notwendig für den Betrieb der Webseite und zur Bereitstellung bestimmter Funktionen gedacht (Warenkorbfunktion) oder dienen zur Optimierung der Webseite (z.B. Cookies zur Messung des Besucherverhaltens), dann erfolgt ihr Einsatz auf Grundlage von Art. 6 Abs. 1 lit. f DSGVO. Als Webseitenbetreiber haben wir ein berechtigtes Interesse an der Speicherung von Cookies zur technisch fehlerfreien und optimierten Bereitstellung unserer Dienste. In allen anderen Fällen erfolgt die Speicherung von Cookies nur nach Ihrer ausdrücklichen Einwilligung (Art. 6 Abs. 1 lit. a i.V.m. Art 7 DSGVO).

Soweit Cookies von Drittunternehmen oder zu Analysezwecken eingesetzt werden, informieren wir Sie hierüber im Rahmen dieses Datenschutzhinweises gesondert. Ihre erforderliche Einwilligung wird abgefragt und kann jederzeit widerrufen werden.

Einsatz von externen Diensten und Dienstleistern

Auf unserer Webseite sind externe Dienste im Einsatz. Externe Dienste sind Dienste von Drittanbietern, die auf unserer Webseite eingesetzt werden. Dies kann aus unterschiedlichen Gründen erfolgen, beispielsweise für das Einbetten von Videos oder zur Sicherheit der Webseite. Bei der Benutzung dieser Dienste werden personenbezogene Daten auch an die jeweiligen Anbieter dieser externen Dienste weitergegeben. Wenn wir kein berechtigtes Interesse am Einsatz dieser Dienste haben, holen wir vor der Verwendung Ihre jederzeit widerrufbare Einwilligung als Besucher unserer Webseite ein (Art. 6 Abs. 1 lit. a i.V.m. Art 7 DSGVO).

Analytics

Die Verarbeitung der personenbezogenen Daten unserer Webseitenbesucher ermöglicht uns eine Analyse des Surfverhaltens unserer Webseitenbesucher. Wir sind durch die Auswertung der gewonnen Daten in der Lage, Informationen über die Nutzung der einzelnen Komponenten unserer Webseite zusammenzustellen. Dies hilft uns dabei, unsere Webseite und deren Nutzerfreundlichkeit stetig zu verbessern. Mittels der eingesetzten Analyse-Tools könnten z.B. Nutzerprofile für die Ausspielung zielgerichteter oder interessenbezogener Werbebotschaften erstellt, unsere Webseitenbesucher beim nächsten Besuch unserer Webseite erkannt, ihr Klick- / Scrollverhalten, ihre Downloads gemessen, Heatmaps erstellt, Seitenaufrufe erkannt, die Besuchsdauer oder die Absprungraten gemessen, aber auch als weiteres Beispiel die Herkunft der Webseitenbesucher (Stadt, Land, von welcher Seite kommt der Besucher) erkannt werden. Mit Hilfe der Analyse-Tools lassen sich unsere Marktforschungs- und Marketingaktivitäten verbessern.

Die Verarbeitung der Daten beruht auf der Rechtsgrundlage der Einwilligung (Art. 6 Abs. 1 lit. a i.V.m. Art 7 DSGVO). Als Webseitenbesucher haben Sie der Verarbeitung Ihrer personenbezogenen Daten mit Ihrer freiwilligen, ausdrücklichen und im Vorhinein abgegebenen Einwilligung zugestimmt. Ohne gesonderte Einwilligung werden die personenbezogenen Daten, unter der Bedingung, dass es keine andere Rechtsgrundlage im Sinne des Art. 6 Abs.1 DSGVO gibt, auf den wir die Verarbeitung stützen, von uns nicht in der oben beschriebenen Weise verarbeitet. Ebenso verfahren wir, wenn Sie Ihre Einwilligung widerrufen. Die Rechtmäßigkeit der bis zum Widerruf erfolgten Verarbeitung bleibt davon unberührt.

 

Google Analytics

Wir nutzen auf unserer Webseite den Dienst Google Analytics. Anbieter des Dienstes ist die Google Ireland Ltd., Gordon House, Barrow Street Dublin 4, Irland. In diesem Zusammenhang werden pseudonymisierte Nutzungsprofile erstellt und Cookies verwendet, um Ihre Nutzung unserer Webseite auszuwerten, um Reports über die Webseitenaktivitäten zusammenzustellen und um weitere mit der Webseiten- und der Internetnutzung verbundene Dienstleistungen uns gegenüber zu erbringen. Dabei können u.a. folgende Informationen erhoben werden: IP-Adresse, Datum und Uhrzeit des Seitenaufrufs, Klickpfad, Informationen über den von Ihnen verwendeten Browser und das von Ihnen verwendete Device (Gerät), besuchte Seiten, Referrer-URL (Webseite, über die Sie unsere Webseite aufgerufen haben), Standortdaten, Kaufaktivitäten. Auch werden diese Informationen gegebenenfalls an Dritte übermittelt, sofern dies gesetzlich vorgeschrieben ist oder soweit Dritte diese Daten im Auftrag verarbeiten. Die im Rahmen von Google Analytics von Ihrem Browser übermittelte IP-Adresse führen wir nicht mit anderen Daten von Google zusammen.

Wir setzen Google Analytics nur mit aktivierter IP-Anonymisierung ein. Das bedeutet, Ihre IP-Adresse wird von Google innerhalb der EU/des EWR gekürzt. Nur in Ausnahmefällen wird die volle IP-Adresse an einen Server von Google in den USA übermittelt und dort gekürzt.

Sie können die Speicherung der Cookies durch eine entsprechende Einstellung ihrer Browser-Software verhindern. Sie können darüber hinaus die Erfassung und Übermittlung der durch das Cookie erzeugten und auf Ihre Nutzung unserer Webseite bezogenen Daten (inkl. Ihrer IP-Adresse) an Google sowie die Verarbeitung dieser Daten durch Google verhindern, indem Sie das unter dem folgenden Link (http://tools.google.com/dlpage/gaoptout?hl=de) verfügbare Browser- Plugin herunterladen und installieren. Es wird ein Opt-Out-Cookie gesetzt, das die zukünftige Erfassung Ihrer Daten beim Besuch unserer Webseite verhindert. Wir weisen Sie jedoch darauf hin, dass Sie in diesem Fall gegebenenfalls nicht sämtliche Funktionen unserer Webseiten vollumfänglich werden nutzen können.

Nähere Informationen zu Nutzungsbedingungen und Datenschutz finden Sie unter https://marketingplatform.google.com/about/analytics/terms/de/ bzw. unter https://policies.google.com/privacy.

Consent Management

Um datenschutzrechtlichen Anforderungen zu entsprechen, haben wir auf unserer Webseite ein Consent-Management-Tool im Einsatz. Mit diesem Tool holen wir erforderliche Einwilligungen für das Setzen von Cookies oder die Verwendung externer Dienste ein. Die Einwilligungen werden gespeichert.

Die Verarbeitung ist für die Erfüllung einer rechtlichen Verpflichtung erforderlich, welcher der Verantwortliche (Betreiber der Webseite) unterliegt. Als Rechtsgrundlage der Verarbeitung wird daher Art. 6 Abs. 1 lit. c DSGVO herangezogen.

Usercentrics

Wir nutzen auf unserer Webseite den Dienst Usercentrics. Anbieter des Dienstes ist die Usercentrics GmbH, Sendlinger Straße 7, 80331 München, Deutschland.

Weitere Informationen sind in den Datenschutzinformationen des Anbieters unter folgender URL zu finden: https://usercentrics.com/de/datenschutzerklaerung.

Schnittstellensoftware

Geschäftsprozesse laufen preisgünstiger, schneller und fehlerfreier ab, wenn sie mit Hilfe von Software über Schnittstellen automatisiert werden. So lassen sie sich über die eigene Webseite oder über soziale Netzwerke auf effiziente Weise in die Unternehmensprozesse einbinden. Wir setzen auf unserer Webseite Schnittstellen-Software ein, um unterschiedliche Anwendungen miteinander zu verknüpfen und um personenbezogene Daten sicher von einer zur anderen Anwendung zu übergeben.

Die Verarbeitung der Daten beruht auf der Rechtsgrundlage der Einwilligung (Art. 6 Abs. 1 lit. a i.V.m. Art. 7 DSGVO). Als Webseitenbesucher haben Sie der Verarbeitung Ihrer personenbezogenen Daten mit Ihrer freiwilligen, ausdrücklichen und im Vorhinein abgegebenen Einwilligung zugestimmt. Ohne gesonderte Einwilligung werden die personenbezogenen Daten, unter der Bedingung, dass es keine andere Rechtsgrundlage im Sinne des Art. 6 Abs.1 DSGVO gibt, auf den wir die Verarbeitung stützen, von uns nicht in der oben beschriebenen Weise verarbeitet. Ebenso verfahren wir, wenn Sie Ihre Einwilligung widerrufen. Die Rechtmäßigkeit der bis zum Widerruf erfolgten Verarbeitung bleibt davon unberührt.

Wir nutzen auf unserer Webseite den Dienst Google APIs. Anbieter des Dienstes ist die Google Ireland Ltd., Gordon House, Barrow Street Dublin 4, Irland.

Durch die Nutzung des Dienstes kann es zu einer Datenübertragung in ein Drittland (USA) kommen.

Weitere Informationen sind in den Datenschutzinformationen von Google unter https://policies.google.com/privacy zu finden.

Google Tag Manager

Wir nutzen auf unserer Webseite den Dienst Google Tag Manager. Anbieter des Dienstes ist die Google Ireland Ltd., Gordon House, Barrow Street Dublin 4, Irland.

Durch diesen Dienst können wir unsere «Webseite-Tags» verwalten. Google Tag Manager selbst, welches die Tags implementiert, ist eine cookielose Domain und erfasst keine personenbezogenen Daten. Das Tool sorgt jedoch für die Auslösung anderer Tags, die ihrerseits unter Umständen Daten erfassen. Google Tag Manager selbst greift dagegen nicht auf diese Daten zu. Wenn auf Domain- oder Cookie-Ebene eine Deaktivierung vorgenommen wurde, bleibt diese für alle Tracking-Tags bestehen, die mit Google Tag Manager implementiert werden.

Sie können der interessenbezogenen Werbung durch Google grundsätzlich widersprechen. Dazu rufen Sie über Ihren Browser den Link https://adssettings.google.ch/anonymous?hl=de auf und nehmen dort die gewünschten Einstellungen vor.

Durch die Nutzung des Dienstes kann es zu einer Datenübertragung in ein Drittland (USA) kommen.

Weitere Informationen zum Google Tag Manager finden Sie unter: https://support.google.com/tagmanager/?hl=de#topic=3441530 und https://policies.google.com/privacy.

Soziale Medien

Wir verwenden Social Media Plugins, um unsere Webseite mit unseren Social-Media-Kanälen zu verbinden. Die Integrierung der Plugins soll es den Besuchern unserer Webseite einfacher machen, unseren Kanälen in den sozialen Netzwerke zu folgen, Inhalte zu teilen, zu liken oder zu kommentieren. Einige Social Media Plugins ermöglichen das Analysieren des Nutzerverhaltens der Besucher der Webseite hinsichtlich ihres Verhaltens in den sozialen Netzwerken. Durch das Einsetzen von Plugins soll der Bekanntheitsgrad und die Followerzahl unserer Kanäle gesteigert werden.

Auch werden durch die Plugins personenbezogen Daten verarbeitet und Daten an diese sozialen Netzwerke übertragen. Zu dieser Übertragung kommt es, sobald die Webseite aufgerufen wird. Verarbeitete Daten sind beispielsweise: Name, Adresse, E-Mail Adresse, Telefonnummer, Zugriffszeit, Geräteinformation, IP-Adresse.

Die Verarbeitung der Daten beruht auf der Rechtsgrundlage der Einwilligung (Art. 6 Abs. 1 lit. a DSGVO). Als Webseitenbesucher haben Sie der Verarbeitung Ihrer personenbezogenen Daten mit Ihrer freiwilligen, ausdrücklichen und im Vorhinein abgegebenen Einwilligung zugestimmt. Ohne gesonderte Einwilligung werden die personenbezogenen Daten, unter der Bedingung, dass es keine andere Rechtsgrundlage im Sinne des Art. 6 Abs.1 DSGVO gibt, auf den wir die Verarbeitung stützen, von uns nicht in der oben beschriebenen Weise verarbeitet. Ebenso verfahren wir, wenn Sie Ihre Einwilligung widerrufen. Die Rechtmäßigkeit der bis zum Widerruf erfolgten Verarbeitung bleibt davon unberührt.

Facebook

Wir nutzen auf unserer Webseite den Dienst Facebook. Anbieter des Dienstes ist die Meta Plattform Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Dublin, D02x525,, Irland.

Durch die Nutzung des Dienstes kann es zu einer Datenübertragung in ein Drittland kommen (USA).

Weitere Informationen sind in den Datenschutzinformationen des Anbieters unter folgender URL zu finden: https://de-de.facebook.com/policy.php.

Facebook Connect

Wir nutzen auf unserer Webseite den Dienst Facebook Connect. Anbieter des Dienstes ist die Meta Plattform Ireland Limited (Marketplace), 4 Grand Canal Square Grand Canal Harbour Dublin 2, Irland.

Durch die Nutzung des Dienstes kann es zu einer Datenübertragung in ein Drittland kommen (USA).

Weitere Informationen sind in den Datenschutzinformationen des Anbieters unter folgender URL zu finden: https://de-de.facebook.com/policy.php.

Webfonts

Diese Seite nutzt zur einheitlichen Darstellung von Schriftarten sogenannte Webfonts, die von einem externen Anbieter zur Verfügung gestellt und beim Aufruf der Webseite vom Browser geladen werden. Dabei erlangt der Anbieter des Webfonts Kenntnis darüber, dass von Ihrer IP-Adresse aus unsere Webseite aufgerufen wurde, da Ihr Browser eine direkte Verbindung zum Anbieter des Webfonts herstellt.

Die Verarbeitung der Daten beruht auf der Rechtsgrundlage der Einwilligung (Art. 6 Abs. 1 lit. a i.V.m. Art. 7 DSGVO). Als Webseitenbesucher haben Sie der Verarbeitung Ihrer personenbezogenen Daten mit Ihrer freiwilligen, ausdrücklichen und im Vorhinein abgegebenen Einwilligung zugestimmt. Ohne gesonderte Einwilligung werden die personenbezogenen Daten, unter der Bedingung, dass es keine andere Rechtsgrundlage im Sinne des Art. 6 Abs.1 DSGVO gibt, auf den wir die Verarbeitung stützen, von uns nicht in der oben beschriebenen Weise verarbeitet. Ebenso verfahren wir, wenn Sie Ihre Einwilligung widerrufen. Die Rechtmäßigkeit der bis zum Widerruf erfolgten Verarbeitung bleibt davon unberührt.

MyFonts

Wir nutzen auf unserer Webseite den Dienst MyFonts. Anbieter des Dienstes ist die Monotype Imaging Holdings Inc., 600 Unicorn Park Drive, Woburn, Massachusetts 01801, USA.

Durch die Nutzung des Dienstes kann es zu einer Datenübertragung in ein Drittland kommen (USA).

Weitere Informationen sind in den Datenschutzinformationen des Anbieters unter folgender URL zu finden: https://www.monotype.com/de/rechtshinweise/datenschutzrichtlinie.

Privacy notice in accordance with Article 13 GDPR

October 2022

We adhere to applicable data protection regulations. Protecting the privacy of visitors to this website is very important to us. Therefore, please take note of the following information. "Website" means all individual websites within the framework of our online presence. The Privacy Policy applies to all processing of personal data carried out by us, both in the framework of the provision of our services and in particular on our websites, in mobile applications and within external online features, such as our social media profiles. If necessary, we will inform you by means of a timely written notification about additional processing activities not covered by this Privacy Policy. In addition, we can inform you separately about the processing of your data, e.g. in declarations of consent, contractual conditions, additional privacy policies, forms and notices.

Name and address of the data controller

The responsible body within the meaning of the General Data Protection Regulation (GDPR) and other data protection regulations is:

Bad Heilbrunner Naturheilmittel GmbH & Co. KG
Am Krebsenbach 5-7
D-83670 Bad Heilbrunn
Vertretungsberechtigte Personen:
Umut Sezer, Dr. Heinz Dittrich
E-Mail: info@bad-heilbrunner.de
Telefon: 49 8046 / 9199-0

Name and address of the data protection officer

The data protection officer of the data controller is:

Rechtsanwalt Tim Faulhaber,
externer Datenschutzbeauftragter
Georg-Kalb-Straße 5 - 8
D-82049 Pullach
E-Mail: datenschutz@hermes-arzneimittel.com

General processing

The table below summarises the types of data processed and the purposes for which they are processed and refers to data subjects.

Types of data processed

• Inventory data

• Payment data

• Contact data

• Content data

• Contract data

• Usage data

• Meta/communication data.

• Job applicant data


Categories of data subjects

• Customers

• Staff

• Prospects

• Communication partners

• Users

• Applicants

• Participants in sweepstakes and competitions

• Business and contractual partners


Purposes of processing

• Provision of contractual services and customer service

• Contact requests and communication

• Direct marketing

• Range measurement

• Office and organisational procedures.

• Remarketing

• Conversion measurement

• Click tracking

• A/B testing

• Managing and responding to queries

• Application procedure

• Conducting sweepstakes and competitions

• Feedback

• Heatmaps

• Marketing

• Profiles with user-related information

• Providing online services and user-friendliness.

Business Services

We process data from our contractual and business partners, e.g. customers and interested parties (collectively referred to as "contractual partners") within the context of contractual and comparable legal circumstances as well as related measures, and within the context of communication with contractual partners (or pre-contractual), e.g. to deal with inquiries.

We process this data in order to fulfil our contractual obligations. This includes in particular the obligations to provide the agreed services, any updating obligations and remediation in the case of warranty and other service disruptions. Furthermore, we process the data to protect our rights and fulfil the administrative duties associated with these obligations, as well as for business organisation reasons. In addition, we process the data on the basis of our legitimate interests in proper and economical business management and security measures to protect our contractual partners and our business operations from misuse, endangerment of their data, secrets, information and rights (e.g., to involve telecommunications, transport and other auxiliary services as well as subcontractors, banks, tax and legal advisors, payment service providers or financial authorities). We only forward the contractual partners' data to third parties within the framework of applicable law to the extent that this is necessary for the aforementioned purposes or to fulfil legal obligations. Contractual partners will be informed within the scope of this privacy policy about other forms of processing, e.g. for marketing purposes. We inform contractual partners which data is required for the aforementioned purposes beforehand or as part of the collection of data, e.g. through online forms, by means of special labelling (e.g., colours) or symbols (e.g. asterisks or similar), or personally. We will delete this data after statutory warranty and comparable obligations have expired unless the data is stored in a customer account, e.g., as long as it must be retained for legal reasons (e.g., for tax purposes, usually 10 years). Data disclosed to us within the scope of an order by contractual partners is deleted by us in accordance with the specifications of the order, in principle after the order is completed. If we use third-party providers or platforms to provide our services, the terms and conditions and privacy policies of the respective third-party providers or platforms apply in the relationship between users and providers.

Business analysis and market research 

For business reasons and in order to be able to recognise market trends, contractual partner and user wishes, we analyse the data related to business transactions, contracts, inquiries, etc. available to us, whereby contractual partners, prospects, customers, and users may fall into the group of data subjects. Analyses are carried out for the purpose of business analytics, marketing, and market research (e.g., to determine customer groups with different characteristics). In doing so, we can take into account the profiles of registered users including details of any services used, if available. Analyses serve us alone and are not disclosed externally unless they are anonymous analyses with summarised, i.e., anonymised values. We also take the privacy of users into account and process the data for analytics purposes pseudonymously and, if possible, anonymously (e.g., as summarised data).

Use of online platforms for offer and sales purposes

We offer our services on online platforms operated by other service providers. In this context, the privacy policies of the respective platforms apply in addition to our own. This particularly applies to the execution of the payment process and the methods used on the platforms for measuring reach, as well as for interest-based marketing.

Contact and request management

When contacting us (e.g., via contact form, email, phone or via social media) as well as in the context of existing user and business relationships, the details of the requesting person are processed to the extent that this is necessary to answer the contact request and any requested measures. Responses to contact enquiries as well as the management of contact and inquiry date within the context of contractual or pre-contractual relations shall be given either in order to fulfil our contractual obligations or for the purpose of answering (pre)contractual enquiries and also on the basis of the legitimate interests in responding to inquiries and maintaining user or business relationships.

When users contact us via our contact form, email or other communication channels, we process the data communicated to us in this context to handle the communicated request. For this purpose, we process personal data in the context of pre-contractual and contractual business relationships, insofar as this is necessary for their fulfilment and otherwise on the basis of our legitimate interests and the interests of the communication partners in answering the concerns and our legal storage obligations. For contact and enquiry management, we may engage service providers or use software for customer management, process and sales support.

Video surveillance

Video surveillance is conducted for the visual monitoring of the company premises. This occurs on the basis of Art. 6 (1) (f) GDPR.

Video recordings are only stored on the video server in the event of criminal acts or accidents and are otherwise deleted. Data shall only be passed on to third parties should we be legally obliged to do so or should this be necessary for the assertion of or defence against claims in compliance with the aforementioned earmarking (e.g., to investigative authorities in the case of criminal offences). Data shall not be transferred to third countries.

The video surveillance system is used to exercise domiciliary rights, to prevent theft/vandalism, to protect property and to prosecute criminal offences. For further details on video surveillance, please see the on-site notice board.

We may use service providers for video surveillance.

Video 

Video conferencing

We use platforms and applications from other providers (hereinafter referred to as "conference platforms") for the purpose of conducting video and audio conferences, webinars and other types of video and audio meetings (hereinafter collectively referred to as the "conferences"). We observe the legal requirements when selecting conference platforms and their services.

If text entries, participation results (e.g., from surveys) as well as video or audio recordings are to be logged, participants shall be informed beforehand and their consent sought if necessary. We may use service providers

Newsletters and electronic notifications

We send newsletters, emails and other electronic notifications (hereinafter referred to as "newsletters") only with the express consent of recipients or with statutory permission. If, in the context of a registration for the newsletter, its contents are specifically described, they are decisive for the consent of the users. In addition, our newsletters contain information about our services and us. To subscribe to our newsletters, it is generally enough to enter your email address. However, we may ask you to provide a name for a personal address in the newsletter, or other information if it is necessary for the purposes of the newsletter. We may use service providers.

Cloud services

We use software services (so-called "cloud services", also known as "software as a service") that are accessible via the internet and run on the servers of their providers for the following purposes: storage and management of documents, calendar management, sending of emails, spreadsheets and presentations, exchanging documents, content and information with specific recipients or publication of internet presentations, forms or other content and information as well as chats and participation in audio and video conferences.

In this context, personal data can be processed and stored on the servers of the providers, insofar as they are part of communication processes with us or otherwise processed by us, as set out in this Privacy Policy.

These data can include, in particular, master data and contact data of users, data on processes, contracts, other processes and their content. The providers of the cloud services also process usage data and metadata that they use for security purposes and for service optimisation. If we provide forms or documents and content for other users or publicly accessible websites with the help of the cloud services, the providers can set cookies on the users' devices for the purposes of web analysis or to adjust user settings (e.g. in the case of media control).

If necessary, we use service providers for cloud services.

Sweepstakes and competitions 

We process the personal data of participants in sweepstakes and competitions only in compliance with the relevant data protection regulations, insofar as the processing for the provision, implementation and processing of the sweepstakes is contractually agreed, the participants have consented to the processing or the processing serves our legitimate interests (e.g., the security of the competition or the protection of our interests against misuse through the possible collection of IP addresses upon submission of sweepstakes entries).

If entries by the participants are published as part of the sweepstakes (e.g., as part of a vote or presentation of the sweepstakes entries or the winners or sweepstakes reporting), we would like to point out that the names of the participants can also be published in this context. Participants may object to this at any time. If the sweepstakes takes place within an online platform or a social network (e.g., Facebook or Instagram, hereinafter referred to as "online platform"), the usage and data protection provisions of the respective platforms also apply. 

In these cases, we would like to note that we are responsible for the information provided by the participants in the context of the sweepstakes and that related inquiries should be addressed to us. Participants' data will be deleted as soon as the sweepstakes or the competition has ended and the data is no longer required to inform the winners or because queries about the sweepstakes are to be expected. In principle, participants' data will be deleted no later than 6 months after the end of the sweepstakes. Winners' data may be retained for a longer period of time, e.g., to answer questions about the prizes or to be able to fulfil the prizes; in this case, the retention period depends on the type of prize and is, for example, up to three years for items or services to be able to process warranty cases. Furthermore, participants' data can be stored longer, e.g. in the form of sweepstakes reporting in online and offline media. We may use service providers. Please refer to the relevant sweepstakes information for further details.

Handling applicant data 

We can receive applications via post, online application form or by email. When you apply for a position with us, we process the personal data that we receive from you during the application process.

In addition to your personal information, education, work experience and skills, this includes the usual correspondence data such as postal address, e-mail address and telephone number. In addition, all documents submitted by you in connection with the application, such as letter of motivation, CV and certificates will be processed.

Applicants can voluntarily provide us with additional information. This data will only be used,

stored, evaluated, processed or internally forwarded in the context of your application. Furthermore, it can be processed for statistical purposes (e.g., reporting). In this latter case, no conclusions about individual persons are possible. We may use service providers.

The basis for the processing is Art. 6 para. (1)(b) GDPR, as well as Art. 6 1 (a) GDPR, provided that consent has been given. Insofar as German law is applicable, Section 26 BDSG in particular is used as the legal basis for processing.

That information enables us to fulfil your information request. The lawfulness of the data processing which took place between consent and revocation of consent will remain unchanged. If an employment contract is offered as a result of the submission of the application, the transmitted data will be stored for the purpose of maintaining the employment relationship on the basis of Art. 6 para. 1 (b) GDPR. Insofar as no employment contract ensues, data is stored on the basis of Art. 6 para.1 (f) GDPR for the duration of the statutory claims, in particular due to discrimination in the application process (for up to 6 months). This is necessary for the defence against any complaints or accusations. If consent has been granted, the data is processed on the basis of Art. 6 para. 1 (a) GDPR. That information enables us to fulfil your information request. The lawfulness of the data processing which took place between consent and revocation of consent will remain unchanged.

Applicant pool  

If there is no employment contract ensues, the applicant can be included in our applicant pool. All application details are saved so as to be able to contact the relevant person in the event of suitable vacancies.

The data is only stored in the applicant pool after consent has been given on the basis of Art. 6 para.(1) (a) in conjunction with Art. 7 of the GDPR. This consent can be revoked at any time, whereupon the corresponding data will be deleted, provided there are no legal reasons for retention. Deletion takes place no later than two years after consent has been given. The lawfulness of the data processing which took place between consent and revocation of consent will remain unchanged.

Legal basis for processing personal data

In accordance with Article 13 GDPR, we will inform you of the legal basis for our data processing. If the legal basis is not specified in the privacy notice, the following applies: the legal basis for obtaining consent is Articel 6(1)(a) in conjunction with Article 7 GDPR. The legal basis for processing in order to provide our services and fulfil contractual measures, as well as answering inquiries, is Article 6(1)(b) GDPR. The legal basis for processing in order to fulfil our legal obligations is Article 6(1)(c) GDPR. If the processing of your data is necessary to safeguard the legitimate interests of our company or a third party and if your interests, fundamental rights and fundamental freedoms as the data subject do not outweigh the first interest, Article 6(1)(f) GDPR serves as the legal basis for the processing. In the event that vital interests of the data subject or another natural person require the processing of personal data, Article 6(1)(d) GDPR serves as the legal basis.

Data deletion and storage period

We adhere to the principles of data minimisation in accordance with Article 5(1)(c) GDPR and storage limitation according to Article 5(1)(e) GDPR. We only store your personal data for as long as is necessary to achieve the purposes stated here, or as stipulated by the retention periods provided for by law. After the respective purpose no longer applies or after these retention periods have expired, the corresponding data will be deleted as quickly as possible.

Note on data transfer to third countries

We also use tools from companies based in third countries (including the USA) on our website. If these tools are active, your personal data may be transmitted to the servers of the respective companies. The level of data protection in third countries does not usually correspond to EU data protection legislation. This means that there is a risk that your data will be passed on to authorities in these countries. We have no influence on these processing activities.

External links

This website may contain links to third-party websites or to other websites under our responsibility. If you follow a link to any of the websites outside our control, please note that these websites have their own privacy notices. We do not assume any responsibility or liability for these external websites and their privacy notices. Before using these websites, please check whether you agree with their privacy policies.

You can recognise external links either by the fact that they are displayed in a colour which is slightly different from the rest of the text or that they are underlined. Your cursor will show you external links when you move it over such a link. Only when you click on an external link will your personal data be transferred to the destination of the link. The operator of the other website will then receive your IP address, the time at which you clicked on the link, the website you were on when you clicked on the link, and other information that you can find in the respective provider’s privacy notice.

Please also note that individual links may result in data transfer outside the European Economic Area. This could give foreign authorities access to your data. You may not be entitled to any legal recourse against such data access. If you do not want your personal data to be transferred to the link destination or potentially even accessed by foreign authorities against your will, please do not click on any links.

Rights of data subjects

As a data subject within the meaning of the GDPR, you have the option to assert various rights. The data subject rights arising from the GDPR are the right to information (Article 15), the right to rectification (Article 16), the right to deletion (Article 17), the right to restriction of processing (Article 18), the right to object (Article 21), the right to lodge a complaint with a supervisory authority and the right to data portability (Article 20).

Right of revocation:

Some data processing can only take place with your express consent.You have the option to revoke your consent at any time. However, the lawfulness of the data processing up to the point of revocation is not affected by this.

Right of objection:

If the processing is based on Article 6(1)(e) or (f) GDPR, you as the data subject can object to the processing of your personal data at any time for reasons arising from your particular situation. You are also entitled to this right in the case of profiling based on these provisions within the meaning of Article 4(4) GDPR. Unless we can prove a legitimate interest for the processing which overrides your interests, rights and freedoms, or the processing serves the assertion, exercise or defence of legal claims, we will refrain from processing your data after the objection has been made. 

If the processing of personal data serves the purpose of direct marketing, you also have the right to object at any time. The same applies to profiling associated with direct marketing. Here, too, we will no longer process personal data as soon as you raise an objection.

Right to lodge a complaint with a supervisory authority:

If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the member state of your place of residence, without prejudice to any other administrative or judicial remedy, your place of work or the location of the alleged violation.

Right to data portability:

If your data is processed automatically based on consent or fulfilment of a contract, you have the right to receive this data in a structured, common and machine-readable format. You also have the right to request that the data be transferred and made available to another data controller, insofar as this is technically feasible.

Right of access, rectification and erasure:

You have the right to obtain information about the processing of your personal data with regard to the purpose, categories and recipients of the data processing, as well as the duration of storage. If you have any questions on this topic or on other topics regarding personal data, you can of course contact us using the contact options provided in the legal notice.

Right to restriction of processing:

You may assert your right to the restriction of processing of your personal data at any time. To do this, you must meet one of the following requirements:

  • You contest the accuracy of the personal data. While the accuracy of the data is being verified, you have the right to demand that its processing is restricted.
  • If processing is unlawful, you can request the restriction of the use of the data as an alternative to deletion.
  • If we no longer need your personal data for the purposes of processing, but you need the data to assert, exercise or defend legal claims, you can request the restriction of processing as an alternative to deletion.
  • If you object to the processing in accordance with Article 21(1) GDPR, we will weigh up your interests against ours. Until this weighing up is completed, you have the right to request the restriction of processing.

The effect of restricting processing is that, apart from storage, the personal data may only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of substantial public interest of the Union or a member state.

Provision of the website (web host)

Our website is hosted by:

Mittwald CM Service GmbH & Co. KG
Königsberger Str. 4-6, 32339 Espelkamp
Germany

When you access our website, we automatically collect and store information in so-called server log files. Your browser automatically transmits this information to our server or our hosting company’s server. 

These are:

  • IP address of the website visitor's end device
  • device used
  • host name of the accessing computer
  • visitor's operating system
  • browser type and version
  • name of the retrieved file
  • time of server request
  • amount of data
  • information on whether the retrieval of the data was successful

This data is not merged with other data sources.

The legal basis for processing this data is Article 6(1)(f) GDPR . Our legitimate interest is the technically error-free presentation and optimisation of this website.

Instead of operating this website on our own server, we may also commission an external service provider (hosting company) to operate it on their own server. In this case, the personal data collected on this website will be stored on the hosting company’s servers. In addition to the data mentioned above, data generated via a website may include, for example, contact requests, contact details, names, website access data, meta and communication data, contract data and other data. 

A further legal basis is the purpose of fulfilling the preliminary contract or contract given to the data subject (Article 6(1)(b) GDPR).  In the event that we have commissioned a hosting company, a order processing contract will have been agreed with this service provider.

Use of cookies

Our website uses "cookies". Cookies are information that a web server (server that provides web content) stores on your end device in order to be able to identify this end device. They are either stored temporarily for the duration of a session (session cookies) and are deleted at the end of your visit to a website, or permanently (permanent cookies) on your end device until you delete them yourself or they are automatically deleted by your web browser.

Cookies can also be stored on your end device by third-party companies when you visit our site (third-party requests). This allows us, as the operator, and you, as a visitor to this website, to make use of certain third-party services installed on this website. Examples are cookies for processing payment services or cookies for displaying videos.

Cookies have a variety of uses. They can improve the functionality of a website, control shopping cart functions, increase the security and comfort of website use and carry out analyses regarding visitor flows and behaviour. Depending on their individual functions, cookies must be classified in terms of data protection legislation. They are necessary for the operation of the website and intended to provide certain features (shopping cart feature) or serve to optimise the website (e.g. cookies to measure visitor behaviour), then their use is based on Article 6(1)(f) GDPR. As a website operator, we have a legitimate interest in storing cookies in order to ensure the technically error-free and optimised provision of our services. In all other cases, cookies are only stored with your express consent (Article 6(1)(a) GDPR).

If cookies are used by third-party companies or for analysis purposes, we will inform you about this separately in this privacy notice. When required, your consent will be requested and can be revoked at any time.

Use of external services

We use external services on our website. External services are services provided by third parties that are used on our website. This can be done for a variety of reasons, such as embedding videos or website security. When using these services, personal data is also passed on to the respective providers of these external services. If we have no legitimate interest in using these services, we will obtain your revocable consent as a visitor to our website before using them (Article 6(1)(a) GDPR).

Analytics

We process website visitors’ personal data in order to analyse user behaviour. Evaluation of this data enables us to compile information on how visitors use individual components of our website. This allows us to increase the user-friendliness of our website. The analysis tools may be used, for example, to create user profiles for the display of targeted or interest-based advertising messages, to recognise our website visitors the next time they visit our website, to measure their click/scroll behaviour and downloads, to create heat maps, to recognise page views, to measure the length of visits to the website or bounce rates, as well as to trace the origin of website visitors (city, country, the website visitors have come from). The analysis tools help us to improve our market research and marketing activities.

The legal basis for the processing of data is consent (Articel 6(1)(a) GDPR). As a website visitor, you have consented to the processing of your personal data with your voluntary, explicit and prior consent. Without separate consent, we will not process your personal data in the manner described above, provided that there is no other legal basis within the meaning of Article 6(1) GDPR on which we base the processing. We proceed in the same way if you revoke your consent. The lawfulness of the processing carried out prior to the revocation of consent remains unaffected.

Google Analytics

Our website uses the service Google Analytics. The provider of this service is Google Ireland Ltd., Gordon House, Barrow Street Dublin 4, Ireland.

The use of this service may result in data transfer to a third country (USA).

Further information can be found in the provider's privacy policy at the following URL: https://policies.google.com/privacy.

Consent management

In order to comply with data protection requirements, we use a consent management tool on our website. This tool enables us to obtain the necessary consents for the setting of cookies or the use of external services. We then store these consents.

The data processing is necessary for compliance with a legal obligation to which the data controller (website operator) is subject. Article 6(1)(c) GDPR is therefore used as the legal basis for the processing.

Usercentrics

Our website uses the service Usercentrics. The provider of this service is Usercentrics GmbH, Sendlinger Straße 7, 80331 München, Germany.

Further information can be found in the provider's privacy policy at the following URL: https://usercentrics.com/de/datenschutzerklaerung.

Interface software

Business processes run faster, more cheaply and with fewer errors if they are automated using software via interfaces. This allows them to be efficiently integrated into the company's processes via its own website or social networks. We use interface software on our website to link different applications and to transfer personal data securely from one application to another.

The legal basis for the processing of data is consent (Articel 6(1)(a) GDPR). As a website visitor, you have consented to the processing of your personal data with your voluntary, explicit and prior consent. Without separate consent, we will not process your personal data in the manner described above, provided that there is no other legal basis within the meaning of Article 6(1) GDPR on which we base the processing. We proceed in the same way if you revoke your consent. The lawfulness of the processing carried out prior to the revocation of consent remains unaffected.

Google Tag Manager

Our website uses the service Google Tag Manager. The provider of this service is Google Ireland Ltd., Gordon House, Barrow Street Dublin 4, Ireland.

The use of this service may result in data transfer to a third country (USA).

Further information can be found in the provider's privacy policy at the following URL: https://policies.google.com/privacy.

Social media

We use social media plugins to connect our website with our social media channels. The integration of the plugins is intended to make it easier for visitors to our website to follow our channels on social networks and to share, like or comment on content. Some social media plugins enable the user behaviour of website visitors to be analysed with regard to their behaviour on social networks. The use of plugins is intended to raise our profile and increase the number of followers on our channels.

The plugins also process personal data and transfer data to these social networks. This transmission occurs as soon as the website is accessed. Processed data includes, for example: Name, address, email address, telephone number, access time, device information, IP address.

The legal basis for the processing of data is consent (Articel 6(1)(a) GDPR). As a website visitor, you have consented to the processing of your personal data with your voluntary, explicit and prior consent. Without separate consent, we will not process your personal data in the manner described above, provided that there is no other legal basis within the meaning of Article 6(1) GDPR on which we base the processing. We proceed in the same way if you revoke your consent. The lawfulness of the processing carried out prior to the revocation of consent remains unaffected.

Facebook

Our website uses the service Facebook. The provider of this service is Meta Plattform Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Dublin, D02x525,, Ireland.

The use of this service may result in data transfer to a third country (USA).

Further information can be found in the provider's privacy policy at the following URL: https://de-de.facebook.com/policy.php.

Facebook Connect

Our website uses the service Facebook Connect. The provider of this service is Meta Plattform Ireland Limited (Marketplace), 4 Grand Canal Square Grand Canal Harbour Dublin 2, Ireland.

The use of this service may result in data transfer to a third country (USA).

Further information can be found in the provider's privacy policy at the following URL: https://de-de.facebook.com/policy.php.

Web fonts

This site uses so-called web fonts for the uniform display of fonts, which are provided by an external provider and loaded by the browser when the website is accessed. When web fonts are loaded, the web font provider becomes aware that our website has been accessed from your IP address, as your browser establishes a direct connection to the web font provider.

The legal basis for the processing of data is consent (Articel 6(1)(a) GDPR). As a website visitor, you have consented to the processing of your personal data with your voluntary, explicit and prior consent. Without separate consent, we will not process your personal data in the manner described above, provided that there is no other legal basis within the meaning of Article 6(1) GDPR on which we base the processing. We proceed in the same way if you revoke your consent. The lawfulness of the processing carried out prior to the revocation of consent remains unaffected.

MyFonts

Our website uses the service MyFonts. The provider of this service is Monotype Imaging Holdings Inc., 600 Unicorn Park Drive, Woburn, Massachusetts 01801, USA.

The use of this service may result in data transfer to a third country (USA).

Further information can be found in the provider's privacy policy at the following URL: https://www.monotype.com/de/rechtshinweise/datenschutzrichtlinie.

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